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by Michael Treacy : The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

ISBN : #0201407191 | Date : 1997-01-10

Description :

PDF-c7b01 | Why is it that Casio can sell a calculator more cheaply than Kellogg’s can sell a box of corn flakes? Why can FedEx “absolutely, positively” deliver your package overnight but airlines have trouble keeping track of your bags? What does your company do better than anyone else? What unique value do you provide to your customers? How will you increase that value next year? As customers’ demands fo… The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market


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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market by by Michael Treacy

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Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress … of the Academy of Marketing Science) PDF




: Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress … of the Academy of Marketing Science)

ISBN : #3319194275 | Date : 2016-01-23

Description :

PDF-f5bb3 | Edited in collaboration with the Academy of Marketing Science, this book contains the full proceedings of the 2014 Academy of Marketing Science World Marketing Congress held in Lima, Peru. The key challenge for marketers during the last two decades has been assuring high satisfaction and strong customer loyalty. Today, consumers’ ever-changing desires, instantaneous communication through social … Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress … of the Academy of Marketing Science)


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Stop, Look, and Listen: The Leadership Fable About Putting Your Customers First and Keeping Them There for Good PDF




by Chuck Wall : Stop, Look, and Listen: The Leadership Fable About Putting Your Customers First and Keeping Them There for Good

ISBN : #1629561355 | Date : 2015-10-01

Description :

PDF-3a49e | Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-time CEO, is urged by his team to hire an expensive management consulting firm and drastically cut costs as a last ditch effort to improve the company’s bottom line.  Stop, Look, and Listen is the story of how Bob puts the principles put forth in Chuck Wall’s Customer CEO: How to Profit from the Power of Your … Stop, Look, and Listen: The Leadership Fable About Putting Your Customers First and Keeping Them There for Good


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Business Relationship Management Marketing Mastering PDF 1971e1fd8

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Business Relationship Management and Marketing: Mastering Business Markets (Springer Texts in Business and Economics) PDF




: Business Relationship Management and Marketing: Mastering Business Markets (Springer Texts in Business and Economics)

ISBN : #3662438550 | Date : 2014-10-01

Description :

PDF-becce | Relationship management, key account management and customer orientation are concepts that have become central to modern management. This book is dedicated to illustrating and reflecting these concepts and their corresponding methods and instruments in depth. It is thereby focused on the business-to-business realm and equally applies to traditional industrial markets as well as to business-to-bus… Business Relationship Management and Marketing: Mastering Business Markets (Springer Texts in Business and Economics)


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Data Mining Managers Business Challenges PDF B5cfca744

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Data Mining for Managers: How to Use Data (Big and Small) to Solve Business Challenges PDF




by R. Boire : Data Mining for Managers: How to Use Data (Big and Small) to Solve Business Challenges

ISBN : #1137406178 | Date : 2014-10-30

Description :

PDF-207c8 | Big Data is a growing business trend, but there little advice available on how to use it practically. Written by a data mining expert with over 30 years of experience, this book uses case studies to help marketers, brand managers and IT professionals understand how to capture and measure data for marketing purposes…. Data Mining for Managers: How to Use Data (Big and Small) to Solve Business Challenges


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Strategische UnternehmensfBChrung Hoher Marktturbulenz Systematisierungsmodells PDF 652eca31d

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Strategische Unternehmensführung bei hoher Marktturbulenz: Entwicklung eines Systematisierungsmodells am Beispiel von Netzwerkbranchen (Schriften zum europäischen Management) (German Edition) PDF




by John Christian Lührs : Strategische Unternehmensführung bei hoher Marktturbulenz: Entwicklung eines Systematisierungsmodells am Beispiel von Netzwerkbranchen (Schriften zum europäischen Management) (German Edition)

ISBN : #3824475073 | Date : 2012-06-05

Description :

PDF-ecd8a | John-Christian Lührs gewinnt Erklärungsansätze für das Agieren in hoher Marktturbulenz und konstruiert ein transdisziplinäres konzeptionelles Raster, das er mit empirischen Erkenntnissen füllt…. Strategische Unternehmensführung bei hoher Marktturbulenz: Entwicklung eines Systematisierungsmodells am Beispiel von Netzwerkbranchen (Schriften zum europäischen Management) (German Edition)


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Strategische Unternehmensführung bei hoher Marktturbulenz: Entwicklung eines Systematisierungsmodells am Beispiel von Netzwerkbranchen (Schriften zum europäischen Management) (German Edition) by by John Christian Lührs

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I’m on Facebook–Now What??? (2nd Edition): How To Use Facebook To Achieve Business Objectives PDF




by Jason Alba : I’m on Facebook–Now What??? (2nd Edition): How To Use Facebook To Achieve Business Objectives

ISBN : #1600052320 | Date : 2013-02-11

Description :

PDF-eeb4b | Facebook took the internet by storm and brought social media to the masses. There are now over 1 billion people using the site monthly, from all around the world. And Facebook, along with other popular social media properties, has revolutionized marketing. Where marketing was once dominated by one way messages to the masses, it is now much more relationship based. And while marketing used to requi… I’m on Facebook–Now What??? (2nd Edition): How To Use Facebook To Achieve Business Objectives


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Power Loyalty Essential Successful Customer PDF Fddd70cf1

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The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy (StartUp Series) PDF




by Roger L. Brooks : The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy (StartUp Series)

ISBN : #1599183935 | Date : 2010-06-01

Description :

PDF-5f76e | Loyalty strategist Roger L. Brooks invites you to take part in the growing loyalty movement and shows you how to build a successful loyalty strategy following 10 essential steps. Brooks covers the best practices and proven techniques from more than 12 customer loyalty leaders including: Chase, JetBlue,Verizon, Subway, Starbucks, Nordstrom, Wegman’s, T.G.I. Friday’s, CVS/pharmacy, Bank of Montreal… The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy (StartUp Series)


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Public Key Infrastructure: Second European PKI Workshop: Research and Applications, EuroPKI 2005, Canterbury, UK, June 30- July 1, 2005, Revised Selected Papers (Lecture Notes in Computer Science) PDF




: Public Key Infrastructure: Second European PKI Workshop: Research and Applications, EuroPKI 2005, Canterbury, UK, June 30- July 1, 2005, Revised Selected Papers (Lecture Notes in Computer Science)

ISBN : #3540280626 | Date : 2005-12-07

Description :

PDF-c86cc | This book contains the proceedings of the 2nd EuroPKI Workshop ― EuroPKI 2005, held at the University of Kent in the city of Canterbury, UK, 30 June–1 July 2005. The workshop was informal and lively, and the university setting encouragedactive exchangesbetween the speakersand the audience. TheworkshopprogramcomprisedakeynotespeechfromDr.CarlisleAdams, followedby18refereedpapers,withaworkshopdi… Public Key Infrastructure: Second European PKI Workshop: Research and Applications, EuroPKI 2005, Canterbury, UK, June 30- July 1, 2005, Revised Selected Papers (Lecture Notes in Computer Science)


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Marketing Cases from Emerging Markets PDF




: Marketing Cases from Emerging Markets

ISBN : #3642368603 | Date : 2013-09-03

Description :

PDF-614a6 | Despite the fact that experts acknowledge the importance of the emerging markets, there is a dearth of real case studies specially focussed on marketing issues. This case study book addresses that need. It is also important and timely in providing a framework for instructors and researchers (both academic and industry) to understand the dynamics occurring in emerging markets. This book is compos… Marketing Cases from Emerging Markets


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Marketing Cases from Emerging Markets by

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